Shipping & Returns

 Shipping:

Please allow up to 3 business days for your orders to be sent. You will receive a tracking number via email once it has been sent (please check junk folder if it doesn't come through).

Please allow 2 weeks for all handmade & personalised orders.

Free shipping on all orders over $89 (Australia only).

Most items are sent with Australia post for $10 or Express for $13 (within Australia). If you would like your parcel sent registered post with a signature required on delivery please shoot us an email.

All international parcels are sent untracked. If you would like your item to be sent registered please shoot us an email to arrange.

 

Returns/Exchanges

Because our products are made to order, we do not offer refunds or exchanges. Please choose carefully as we do not exchange for choosing incorrectly.

If you deem a product faulty please send an email to hello@palomapeach.com to arrange a replacement. This must be done within 5 business days of receiving your product.

Thank you, we can't wait for you to receive your little parcel of love.